ACCESSIBILITY

Access at Titanic’s Dock

At Titanic’s Dock & Pump-House we aim to meet all requirements of our visitors. If you require any further information, please contact us on 028 9073 7813

Titanic’s Dock & Pump-House Accessibility

  • Titanic’s Dock & Pump-House has limited disabled access
  • Titanic Dock has one entrance, which has level ramp access.
  • The main entrance will take you in to the Pump-House Café which has a level concrete floored surface.
  • The Pump-House Café has lift access (which will accommodate wheelchairs) to the restrooms and mezzanine floor.
  • The ticket desks are on the ground floor of the café.

Parking

Parking for Titanic’s Dock & Pump-House is shared with the Northern Ireland Science Park, with over 500 spaces available. Patrons of the Pump-House Café will have their parking ticket validated free of charge (subject to minimum spend). Value Cabs, our taxi partner, have a number of accessible vehicles and can drop visitors off at the Taxi point beside the SS Caroline. For taxi bookings, call +44 (0)28 9080 9080.

Wheelchairs

The circulation space inside the Pump-House Café is fully accessible for wheelchairs. However, inside the original Pump-House has limited access. Access around the Pump-well balcony is too narrow for most wheelchairs. The Pumps however, can be viewed without accessing the balconies by wheelchair users. Wheelchair users can view Titanic’s Dry-Dock from its surrounding concrete walkway. Please note the Dock’s concrete walkway includes some uneven ground and/or cobbles and gravel to access the walkway. There is no disabled access to the floor of Titanic’s Dock. We operate a policy of free entry for wheelchair users and their carers.

Scooters

Scooters have similar access to wheelchairs as above, including free access.

Bathroom Facilities

There are accessible toilet facilities in the following areas:

  • 1 Toilet – On the first floor of the Pump-House Café accessed via two staircases and a wheelchair friendly lift.

Facilities for the blind or partially sighted

Guide Dogs are welcome.

Carers

Titanic’s Dock & Pump-House operates a Free Carers Policy, whereby it offers a free carer ticket to any customer who requires essential assistance to visit our building.